Emergency Roof Repair New Milton

The team refixes a single slipped tile, a lifted ridge tile or an open lap during the visit, from a roof ladder. The roof then needs no temporary cover and no return visit. A director confirms on the roof that nothing else on the slope has moved, and prices any further work before leaving.

On the bungalows of Barton Gardens the team refixes a tile displaced at the eaves or the hip from a ladder positioned on the plot. It examines the gutter, the fascia and the soffit along that eaves, and the hip tiles above them, before leaving.

A director establishes on arrival where the water is entering before anything is covered. An overflowing gutter, a blocked outlet behind a parapet or a failed seal at a pipe lets water into a house as quickly as a defect in the covering itself. The team clears a blocked gutter or outlet during the visit, so that fault needs no cover and no quotation.

On the inter-war detached properties to the west the team positions the ladder in the rear garden to clear the gutter and the outlet at the rear eaves. It examines the downpipe and the fascia brackets that carry the gutter before departing.

The team covers the opening and refixes every loose course the ladder reaches during the visit. The permanent repair is priced as storm damage once the whole slope can be seen in daylight, because a gale that lifted one course has usually loosened the ones around it. Where the visit falls in daylight, a director quotes on the roof and the team often completes the repair before it leaves.

On the cliff-top seafront at Barton on Sea the team covers the opening on the seaward elevation immediately. Rain driven off the sea enters an open course on that elevation. A director inspects the hips and the ridge above the opening, and examines the hip irons and the batten ends at the hip before pricing the permanent repair.

A leak that has shown for weeks and is now water on the floor has usually soaked the insulation above the ceiling first. The team therefore makes safe an area larger than the point of entry. We trace and price the permanent roof leak repair once the roof is dry, because water travels a long way along a rafter before it shows.

On the larger detached and semi-detached properties to the east of the town the loft hatch is usually reached from inside the property. The team therefore traces the saturated rafter and the underlay to the point of entry before it positions the ladder. The team secures the cover above that point on the rafter; the staining on the ceiling sits further down the slope.

Water stands on a flat roof instead of running off it. The team first finds where the water is standing on the deck and clears it. A patch holds the membrane until the flat roof repair is completed, and that repair is priced on the whole deck, because water that has stood on the membrane has usually penetrated beneath it beyond the patch.

The replacement blocks of flats near the centre and on the Barton seafront fill the entire plot from side to side. The team therefore reaches an extension roof there from the communal access serving the building. On the inter-war properties it reaches the same roof from the back garden. The team clears the deck, patches the membrane and examines the upstand and the outlet before a director prices the permanent repair.

A director takes the call and asks:

• where the water is showing inside
• whether it is still coming in
• how the roof is reached from the plot
• whether the loft can be reached from inside

From those answers a director decides which ladders the van carries and which elevation the team attends first. While the team travels, stay off the roof. Position a bucket or a container beneath the leak and move furniture and anything stored beneath it. Leave the tiles, slates and underlay where they are, because the team lifts and refixes them from the roof ladder during the visit.

On arrival the van stops on the road, leaving your driveway clear for the ladder. A director confirms with you where the ladder is footed, whether a side gate reaches the rear elevation and whether the loft hatch is accessible. The team works from the roof ladder and from the loft, and no scaffold is erected for an emergency. Where the ladder cannot reach the defect safely, in darkness or in high wind, the team makes safe from the loft and returns to the elevation once the ladder can be positioned.

The team secures the cover to sound material on every edge and carries it considerably beyond the opening. The water lying on the cover and the wind beneath it cannot then displace it. Where the opening sits at a ridge, a chimney stack or a valley, the cover extends over the apron or the flashing as well as the slope, because the detail above discharges water onto the opening. Before the team leaves, a director explains what the cover will withstand and what it will not.

A director prices what the slope, the ridge, the flashings and the gutters reveal during the visit. It is a free, no-obligation quote, written and itemised with no hidden extras, and nothing proceeds until you have agreed it. Where the entire slope cannot be seen safely during the visit, in darkness or high wind, the quote follows within 24 hours of the visit. The cover remains in position while you decide.

The team completes a minor repair before it leaves. A slipped tile, an open lap or a lifted lead flashing is refixed on the first visit, and the property needs no second visit. How much is completed on the first visit depends on the severity of the damage. The team schedules a more extensive repair once you have agreed the quote, then removes the temporary cover on the return visit. Where the visit showed a covering failing in more than one place, a roof inspection of the entire roof precedes the repair. The inspection establishes the condition of the whole covering, so that we do not price a repair that would be repeated.

Yes, where the hatch and the loft boards are safe to use. Collect the water in whatever container is available and move anything stored beneath the leak. Leave the covering and the underlay undisturbed, because a tile or slate displaced from below opens the roof further. Leave the roof itself to our team, which reaches it from the roof ladder during the visit.

Yes. The temporary cover is secured in the rain, because the water entering the property is the reason for the visit. Our team works from a roof ladder and the loft, and the elevation does not need to be dry for a cover to be secured. The permanent repair is scheduled for a dry roof, and a director confirms the date with you when the quotation is accepted.

From a roof ladder positioned on the property and from the loft; no scaffold is erected for an emergency. On the inter-war properties to the west of New Milton the team carries the ladder through to the rear elevation. It positions the ladder against the fascia and the gutter at the rear eaves there. On the larger properties to the east it positions the ladder within the plot, against the fascia at the eaves of whichever elevation is leaking. For the blocks of flats the team positions the ladder on the communal access serving the building. A director confirms on arrival where the ladder can be positioned and which elevation it reaches. Where neither the ladder nor the loft reaches the defect safely, the team makes safe from inside. It returns to the elevation once it can be reached safely.

Yes, for the conditions it was secured for. The team secures the cover to sound material beyond the opening, and a director explains before leaving the limit of what it will withstand. On the seafront at Barton on Sea the team secures the edge of the cover facing the sea first. Rain and wind driven off the water load that edge before any other. A director also examines the hip tiles above the cover, because a hip tile lifted by the same wind loosens the edge below it. If conditions deteriorate beyond what the cover was secured for, contact us and the team returns.

Often, yes. The team refixes a slipped tile, an open lap or a lifted lead flashing before it leaves. Where a director can see the whole fault in daylight, the quote is given on the roof and the repair completed the same day. How much is done on the first visit depends on how severe the damage is. A slope a gale has opened, a leak that has soaked the insulation or a roof that cannot be reached safely is covered first. That repair is quoted within 24 hours of the visit and carried out once you have agreed the quote. We attend emergency call-outs everywhere in our New Milton service area.