Roofing contractor in Andover

A genuine emergency receives a telephone callback within 24 hours. The initial visit is a make-safe: the team refixes displaced tiles, covers open lead flashing and prevents further water entering the roof before the full repair is scheduled. Rain falls here on most weeks of the year, so a displaced tile re-wets the underlay beneath it within days. The emergency roof repair page sets out the make-safe procedure.

Yes. Slipped tiles, cracked verge mortar, lifted lead flashing, gutter clears and single chimney pots are everyday work on Andover roofs. A director surveys and quotes each of them in writing, in the same way as a full re-roof. Because the newest estates were built in phases, a director identifies the tile from the slope before a replacement is ordered. Ridge and verge units on those roofs are clipped, so a loose unit is refitted without mortar work.

Yes. Storm damage, fire, accidental damage and impact from falling branches are handled as insurance work. The claim is supported by a written report and dated photographs of the damage, and a director corresponds with the loss adjuster directly where the insurer appoints one. Andover registers around 46 nights of air frost a year, so frost-split bedding mortar and ridge tiles are among the faults we report on.

A telephone call or the contact form is the next step, and a director books the survey. The director measures each elevation and records the pitch, the access arrangements and the condition of the lead and the verges. The quote is issued in writing, and the team begins the work on an agreed date. The same procedure applies across every part of Andover.